Start with a short list
Choose firms that serve the relevant location. A directory category is only a lead; ask each firm whether it currently takes the kind of matter you have. Record the date and person you spoke with.
- Firm and contact person
- Jurisdiction served
- Types of matters currently accepted
Ask the same case-fit questions
Describe the incident briefly, including where it happened, when it happened, and what you know about the injury. Ask who would assess the matter and what information is missing. A firm may decline a matter for reasons unrelated to its merits.
- Who would be the responsible lawyer?
- Who would handle routine communication?
- What experience is relevant to this type of matter?
Compare the working relationship
Ask how the firm gives updates and who answers questions. Note whether the answers are clear and whether you understand the next step. Do not use a rating or a promised outcome as a substitute for these answers.
- Main contact and expected updates
- What happens if the assigned lawyer changes?
- Next step and expected response time
Compare the written terms
Request the proposed engagement agreement before deciding. Compare the fee method, litigation expenses, termination terms, and how a recovery would be accounted for. Ask for a worked example using hypothetical figures.
- Fee calculation and changes by stage
- Who advances case expenses and who repays them
- What is owed if there is no recovery or you change firms